Book Appointment

APPOINTMENTS & SCHEDULING

1. All client services require an appointment.
2. Booking is done through the website booking page. You will receive a booking confirmation. We will send you two reminders, 48 hours and 2 hours before the appointment.
3. Please arrive on time for all services.  Not more than 10 minutes early. Notify us if you are going to be more than 15 minutes late for an appointment. We reserve the right to cancel appointment if you are going to be more that 30 minutes late. We charge for the time you have booked not when we start working on your hair.
4. Complimentary styling is offered within the appointment timeslot.
5. Same day and next day appointments are difficult to accommodate and are not recommended.
6. Due to limited seating, we do not have a reception area for early arrival or for anyone accompanying you. For safety reasons children are not allowed unless they are receiving a service.
7. Keep phone call conversations to a minimum.
8. No smoking in or around the property.

PS: We only work on clean hair. Please come with your hair washed within 24 hours of the appointment. Use shampoo only; no conditioner, moisturiser or oils. We do not wash hair. 

CANCELLATIONS & RESCHEDULING

1. ALL changes or cancellation of appointment require a minimum of a 48- hour notice.
2. ALL NO SHOW appointments there will be NO refunds and less than 48 hour cancellation will be charged a fee of £40 which is payable before scheduling your next appointment.
3. Cancellation with at least 48 hours notice will attract a processing fees from our payment platform.
4. Please note that the longer you go between appointments the longer it will take to retighten your locs.

PAYMENTS

Payment is expected when booking for the appointment.

We provide secure parking, fast Wi-Fi, hot beverages and water. Please come with your own preferred entertainment and snacks.

PHOTOS

With your consent, Trendylocs will take photographs of our work for advertisement and demonstrative purposes.

Trendylocs reserves the right to update or modify this policy agreement at any time.

WORKING HOURS

Work days: Monday to Friday. We are closed on Saturdays and Sundays.

Working hours: 9.30am– 5.30pm. Evenings on special request.